How do I register to get support services to help me stay at home?
To access government‑funded support services to help you stay at home, you need to register with My Aged Care, which is the Australian Government’s main entry point for aged care services.
You can register in one of the following ways:
- Online at www.myagedcare.gov.au
- By phone by calling My Aged Care on 1800 200 422 (remember to have your Medicare Number on hand)
When you register, you will be asked some questions about your health, wellbeing and how you are managing day to day at home. This information helps My Aged Care decide whether you need an aged care assessment and what type of support may be suitable for you.
If needed, My Aged Care will arrange an aged care assessment, usually in your home, to better understand your needs. Based on the assessment outcome, you may be approved for services through the Commonwealth Home Support Program (CHSP) or the Support at Home Program (SaH).
Once you are approved, you can choose a service provider, such as Belong at Home 1300 901 790, to deliver the services you have been approved to receive. Your Care Partner or Client Service Coordinator can also help guide you through the registration and assessment process.